Information for fans travelling to Villa Park on Friday

Fans making the journey to Birmingham on Friday evening for our Premier League encounter against Aston Villa should take note of the following information...

Kick-off at Villa Park is set for 7.30pm, with gates opening at 6pm.

The hosts have provided the following comprehensive guidance here which is specifically designed for away supporters.

Getting to Villa Park

By train 

If travelling by train, away fans are advised to travel to Witton, which is the nearest station to the away end. In addition to regular services from Birmingham New Street, Witton station offers park & ride possibilities north of Villa Park on the Walsall line.

For full timetable information, please visit www.nationalrail.co.uk or  www.networkwestmidlands.com and check before you travel.

By coach

Tickets remain available for our official coach service and are priced at £42 with further information below:

Departure times:
1.30pm - Lee Valley Athletics
1.40pm - Lee Valley Tesco
3.30pm - Newport Pagnell services

Coaches will depart post-match for the return journey at 9.45pm, with tickets available here.

By bus 

For travel to and from Birmingham city centre, an express city centre shuttle bus connects to Villa Park on matchdays. The pick-up point in Birmingham city centre is at Dudley Street, close to Birmingham New Street station. The shuttle buses can be used by home and away fans. A return ticket for the shuttle bus is £5 and single tickets will be available for £3. A discounted group return ticket is also available for £15.

By car

Those driving should note that there is a Traffic Exclusion Zone (TEZ) around Villa Park on a matchday from two hours prior to kick-off and for 30-60 minutes after the final whistle, which will affect Witton Lane and Trinity Road.

Enforced residents’ parking zones are also in operation on matchdays. Fans should avoid parking in residential areas as this will incur a fine and should instead use official car parks. Please note that delays when exiting these car parks post-match are likely.

Alternative car parking options are available to book in advance here.

Entering the stadium

Away supporters will be located within the northeast corner of the Doug Ellis Stand. The allocation is split into two areas with upper tier and lower tier tickets available. If seated within the Doug Ellis Upper, which is accessed by 64 steps, please use turnstiles P87-P89. Due to the size of the concourse, please note that alcohol will not be served in the upper tier.

Fans should also note that major construction works are currently taking place around the north stand car park, Club shop and FanZone area.

Bag Policy

Only bags of A4 size (297mm x 210mm) or smaller will be permitted into Villa Park and all bags will be examined by a steward. There are no bag storage facilities at the stadium and supporters are encouraged to leave bags at home where possible.

Accessibility

An access guide for disabled supporters can be found here.

Wheelchair spaces are found in Block Q of the Doug Ellis Stand. Supporters with tickets within the accessible area should access the stadium via Gate 28, which is located next to the visitors’ ticket office and general admission turnstiles.

As these positions are pitchside, please note that there is little cover from inclement weather. Waterproof ponchos can be provided, subject to availability, and supporters are advised to check the weather forecast before travelling and plan accordingly.

Ambulant disabled supporters will be located in the front rows of Block Q of the Doug Ellis Stand and will need to be comfortable managing eight steps at the vomitory to reach the front row from the concourse area. Lifts via the accessible entrance are available if step-free access is required.

Accessible toilets are available and supporters without their own RADAR key will be able to request assistance from a steward.

Disabled Supporter Assistants will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.

Visiting supporter pub

The Club has been advised that the dedicated pub for away supporters is The Tennis Court which is located on Walsall Road and is a 35-minute walk from the ground. Alternatively, fans are advised to utilise the venues within the city centre, as many pubs closer to the ground will not welcome away supporters.

Ticket collection

Fans collecting tickets should head to the Visitors’ Ticket Office on Witton Lane opposite the away coach park. This will open at 6pm, closing just after kick-off. Uncollected tickets then available from the enquiry window at the Villa Village ticket office located in the North Stand car park.

Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.

Refreshments

Concourse catering facilities are available within the stadium. Please note that alcohol will only be served within the Lower Doug Ellis Stand.

Cashless payments

Villa Park is a cashless venue. All major debit and credit cards, Apple Pay and Google Pay are accepted.

Programmes

The official matchday programme is priced at £4. It is recommended that fans wishing to purchase a programme do so from the official programme kiosks located on Witton Lane before entering the stadium.

Flags and banners

Flags and banners are permitted in the visitors’ section but must be approved in advance by emailing lee.preece@avfc.co.uk.

Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Reporting anti-social behaviour

If you witness discriminatory or anti-social behaviour at this match, please report it to the police or a steward. You can also text REPORT to 60060 with the details of the incident you have witnessed.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters found to have purchased tickets and subsequently sold or passed them on to other supporters, or offered for sale, will be subject to sanctions.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.